Srd9 com's Terms & Conditions

These Terms & Conditions ("Terms") apply to the srd9 com website and all associated services. srd9 com is an internationally licensed online gaming and betting platform serving Bangladesh and other selected countries.

These Terms & Conditions form a legally binding agreement between you and srd9 com. By registering, logging in, making a deposit, or playing any games on our platform, you are deemed to have accepted these terms.

Although these Terms & Conditions are published in Bengali, the English version shall be considered final in the event of a legal dispute. We always strive to present all information in clear, plain language so you can easily understand it.

To open an account at srd9 com, you must meet the following requirements:

• You must be at least 18 years old. A national ID card or passport may be required as proof of age.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• All information provided at registration must be truthful and accurate. Providing false information may result in account termination.
• Online gaming must be legal in your country of residence.
• Accounts may not be operated on behalf of or funded by a third party.

After registration, srd9 com may request KYC (Know Your Customer) verification at any time. Withdrawals may be temporarily suspended until this process is completed.

You are solely responsible for keeping your account password and login credentials confidential. srd9 com is not liable for any activity carried out by a third party using your account.

Srd9 com supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. The key terms governing payment processing are outlined below:

To make a withdrawal, you must have made at least one deposit and completed KYC verification. Wagering requirements must be met before withdrawing bonus funds.

Srd9 com offers a range of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with specific terms that you should review before claiming.

• Wagering Requirement: To withdraw bonus funds, you are generally required to wager 20 to 30 times the bonus amount. The exact requirements are listed on each offer's page.
• Duration: Most bonuses are valid for 7 to 30 days. Any unused bonus will be automatically forfeited once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Please read the offer details before claiming.
• One account, one bonus: Each promotional offer can be claimed once per account.
• Abuse: If bonus abuse or system manipulation is detected, the bonus will be voided and the account suspended.

Srd9 com reserves the right to modify, suspend, or cancel any bonus offer at any time. For any questions regarding your bonuses, please reach out to our support team.

When placing bets at srd9 com, you must comply with the following rules:

• Once a bet is confirmed, it generally cannot be changed or cancelled. For in-play betting, this applies from the moment the bet is placed.
• If an event is cancelled or completed with reduced overs, srd9 com will settle bets in accordance with the applicable rules.
• Srd9 com reserves the right to void any bet where a technical error in the odds is identified.
• If evidence of match-fixing or any other irregularity is found, all related bets will be voided.
• The maximum bet limit varies by event and is set by srd9 com.

If a round in a Live Casino game is left incomplete due to a technical issue, the bet for that round will be considered void and the wagered amount will be refunded.

The following activities are strictly prohibited at srd9 com and will result in permanent account closure:

• Money laundering or transactions involving illegal funds
• Exploiting bonuses through the use of multiple accounts
• Using automated software, bots, or scripts to play games
• Attempting to gain unauthorised access to another user's account
• Exploiting system vulnerabilities for unfair advantage
• Registering an account with false information
• Allowing anyone under the age of 18 to use the account
• Threatening or harassing other players

You may close your account at any time by contacting our support team. Please make sure to withdraw any remaining balance before closing your account.

Srd9 com may, at its own discretion, suspend or permanently close any account for the following reasons:

• If these Terms & Conditions are violated
• If evidence of suspicious or unlawful activity is found
• If KYC verification fails
• If your account has been inactive for an extended period (more than 12 months)

If you have an objection to a decision made by srd9 com, you may submit a written complaint to our customer service. We review all complaints fairly.

Srd9 com is strongly committed to responsible gaming. We believe betting is a form of entertainment, not a guaranteed way to make money.

We offer the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off: Take a gaming break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Suspend your account entirely for a set period of time.
• Reality Check: You will receive regular reminders about your session duration and spending.

If you feel that you or someone you know may have a betting problem, please contact our Responsible Gaming Get detailed help from the page.

Srd9 com takes the protection of your personal information seriously. Data collected during registration is used solely for service delivery, security verification, and legal compliance.

We do not sell or share your information with third parties, except in the following cases:

• Upon a valid request from legal authorities
• For payment processing, through our approved payment gateway
• For KYC verification, through our approved identity verification service

To learn more, visit our Privacy Policy here.

Srd9 com reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Terms & Conditions.

For any dispute, contact our customer support first. We're able to resolve most issues directly. If a resolution can't be reached, the matter will be referred to a neutral third party for mediation.